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Email Quota

Reducing the amount of used disk quota on the Exchange e-mail server

There are two ways of reducing the amount of Exchange e-mail disk usage. Both involve saving a number of messages to a different storage area and then deleting the original messages. The first method is called archiving, the second is called backup (also called Import and Export). However, both methods involve creating a external file containing the desired messages. The way the external file is created differentiates the two procedures. Both methods require the use of Outlook. In either case, the messages of a single folder are copied to the external file; individual messages cannot be saved (unless it is the only message within a folder. Hence, the desired messages should either already be in a single folder or be moved to a single folder for the preserving procedure. However, neither method can be used through OWA.

Because the archived or backed-up messages are preserved in a file external to Outlook which is deposited on some specific disk, it is absolutely necessary that Outlook (and the system supporting Outlook) have access to that external file. Hence, it is not possible to archive messages onto the hard disk of an office computer and be able to access those same archived messages on a home system--unless, of course, the archived messages are copied onto a disk and carried to the other system.

The advantage of the Archive process is that the archive messages can still be accessed without any change in disk quota usage. The disadvantage is that access to the archive file must be made through the same system where the archive file is deposited (unless a copy of that file is made on the other system by means of carrying a copy of the file to the second system).

The advantage of the Backup process is that the folder preserved in the eternal file can be imported back into your Exchange account so that the messages can be accessed through other means, like OWA. The disadvantage is that the imported messages are again charged against your usage of Exchange e-mail quota.

Folder Archive Procedure

Archiving the messages

  1. In Outlook, move to a common folder the messages to be archived.

  2. Use File > Archive.

  3. Select the folder to be archived. [Clicking the corresponding "+" expands the list of subordinate folders; clicking the corresponding "-" hides the subordinate folders.]

  4. Click the Browse button to indicate the destination (the name of the external export file as well as the disk on which to save it: I-drive, S-drive, or even a diskette). You may create a new folder if desired.

  5. Click OK to create the new archive file at the indicated destination with the indicated name. The file suffix must be .pst in order to retrieve the archived messages later. The archived messages are moved (i.e., copied to the eternal file and then deleted from Exchange, thereby reducing the usage of the Exchange e-mail quota.).

Retrieving Archived Messages

  1. In Outlook, locate the "Archived Folders" icon and select it.

  2. Locate the desired archived folder. [Click "+" to see subordinate folders; click "-" to hide subordinate folders.]

  3. Click the desired archived folder and the list of archived messages will appear.

  4. Messages within the archived folders can now be read, deleted, or moved to another folder in the usual manner.

Folder Backup Procedure

Creating the backup

  1. In Outlook, move to a common folder the messages that are to be backed-up.

  2. Use File > Import and Export.

  3. In the "Choose an action to perform" window, select "Export to a file" and click Next.

  4. In the "Create file of type" window, select "Personal Folder file (.pst)" and click Next.

  5. In the "Select the folder to exported from" window, locate the desired folder. [Click the "+" to see the subordinate folders; click "-" to hide subordinate folders.]

  6. Select the desired folder. Click the checkbox next to "Include subfolders" if you want all subordinate folders as well and the selected one.

  7. Click Next.

  8. In the "Save exported file as" window, indicate the destination of the exported file (which will be created). The suffix .pst will be automatically added. Click the Browse button if you want to create a new folder in addition to indicating the destination path of the exported file.

  9. In the Options section, indicate how duplicate items should be handled.

  10. Click Finish.

  11. In the "Create Microsoft Personal Folders" window, you can indicate the name of the personal folder which will be the name of the "superior" folder to which the exported folder will be subordinate. It is suggested that no encryption be made on the exported file. It also suggested that no password be applied to the exported file. (While a password-protected file will prevent others from accessing the messages, you will be unable to access them yourself if you forget that password.)

  12. Click OK.

  13. From the Outlook folder list, delete the folder that was exported. Then empty the Deleted Items folder. Your e-mail disk usage will be reduced by the amount of the exported messages.

Importing Backed-up Messages

  1. In Outlook, select the folder to contain the imported folder.

  2. Use File > Import and Export.

  3. In the "Choose an action to perform" window, select "Import form another program or file" and click Next.

  4. In the "Select file type to input from" window, select "Personal Folder file (.pst)" and click Next.

  5. In the "File to input" window, click Browse, locate the file to import, and then click Open (or double-click the name of the desired file).

  6. Back again in the "File to input" window, select the desired backup folder to retrieve. Click the "Include subfolders" checkbox if the subordinate folders are desired.

  7. In the Option section, indicate how duplicate items are to be handled.

  8. Indicate the destination of the imported folder: "In current folder" is suggested since it was selected in step 1.

  9. Click Finish.

  10. The amount of used disk quote is now increased by the size of the imported folder.

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