Accessing a Secondary Mailbox

A secondary mailbox is a mailbox used by a department, organization, or student club.  It is not a mailbox belonging exclusively to a specific individual.

To have access to such a mailbox, the user must be one of the "owners" of that mailbox.  The person who requested the creation of the mailbox has the option of indicating one or more other individuals who can also act as owners.  The list of owners can be expanded or reduced after the secondary mailbox is created.

through Outlook... | through OWA... | through Outlook 2007... | through Outlook 2005...

Link to Online Video Tutorial on How to Access Departmental Email Accounts

through Outlook...

1. Click Start Button>Settings>Control Panel>Mail
2. Click Email Accounts button>Underneath Email tab click Change
3. Click More Settings tab>Advanced tab>Click Add button
4. Enter the mailbox name in the black space.
5. Close all previous open windows and re-open Microsoft Outlook.
6. You should see the additional mailbox below your normal personal mailbox on the left hand side of the screen.

through OWA...

1. Login into OWA
2. Click on the down arrow next to your name at the top right corner
   
3. An "Open Other Mailbox" window will appear.
   
4. Type the secondary email account under "Select mailbox:"
   
5. Click Open.
6. A new window will open allowing you to access the secondary email account.

through Outlook 2007...

1. Within Outlook left click on "Tools" and choose options
   
2. Click on the "Mail Setup" Tab
   
3. Click on "Email Accounts" button
   
4. Underneath the "Email" Tab click on "Change"
   
5. Click on "More Settings" button
   
6. Click on the "Advanced" Tab
   
7. Click on the "Add" button under Mailboxes
   
8. Type the Secondary Email account and click "ok"
   
9. Then click "ok" then "next" then "finish".
   
10. Restart your Outlook Client

through Outlook 2005...

1. Within Outlook left click on "Tools" and choose options
   
2. Click on the "Mail Setup" Tab
   
3. Choose "View or change existing email accounts"
   
4. Click on "Email Accounts" button
   
5. Underneath the "Email" Tab click on "Change"
   
6. Click on "More Settings" button
   
7. Click on the "Advanced" Tab
   
8. Click on the "Add" button under Mailboxes
   
9. Type the Secondary Email account and click "ok"
   
10. Then click "ok" then "next" then "finish".
    
11. Restart your Outlook Client

Last Updated: March 18, 2009