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The University of New Orleans operates a complex array of multivendor
UNIX, Windows, and Macintosh servers connected to thousands of workstations
over a high speed local and metropolitan area network. The following
is a brief description of the university's major computing systems:
Administrative
Systems
UNO’s HR, Student, and Financial
systems from PeopleSoft run on an array of Windows 2000 servers.
PeopleSoft systems may be accessed via the campus network, the web,
and through a telephone voice response system.
Campus Network
UNO has a 12 Mb/s commodity Internet
(I1) connection from LANET. The University is also an Affiliate Member
of UCAID and has an additional 12 Mb/s connection to Internet2 (I2)
sites. Internet2 is a consortium of 200 universities working in partnership
with industry and government to develop and deploy advanced next generation
network applications and technologies.
Local access to
I1 and I2 is provided by UNOnet, which consists of a high-speed hybrid
core ATM/Gigabit network connecting all main campus computing facilities.
Buildings on the main campus are interconnected via a fiber-optic
backbone, and within buildings, network connections utilize Category
5 and higher Unshielded Twisted Pair (UTP) cabling to provide connections
to approximately 5,000 locations campus wide.
High Speed ResNet
service (10 Mb/s Ethernet) to I1 and I2 is available to 150 student
apartments in the Privateer Complex. UNOnet extends to remote sites
throughout the metropolitan area over T1 lines. The Jefferson Center at 3330 Causeway Blvd. in Metairie, the Downtown Center at 226 Carondelet Street, and the remote campus at 2050 First Street in Slidell are connected to the UNO Wide Area
Network.
Dialup Internet
Modem Pool
UNO provides full graphical Internet
access to all students, faculty and staff via a dialup modem pool,
funded in part by the UNO-Student Technology Fee. The UNO Modem Pool
has 253 active 56Kb/s V.90 dialup modems fully supporting the Point-to-Point
Protocol (PPP) through Access Servers. Access to the UNO Modem
Pool is available toll-free in the metropolitan area (Northshore, Slidell, etc.) through wide area calling.
E-mail
All enrolled students and employed
faculty and staff are provided with email and modem pool accounts
for communication. The university supports SMTP, MIME, and Post
Office Protocol Version 3 (POP3) messaging protocols.
Help Desk
University Computing and Communications
operates a Help Desk to provide hardware and software support for
UNO faculty, staff and students. The Help Desk provides the
entire university community with a helpful, single point of service
for problems and questions about technology. The Help Desk supports
UNIX, Windows (9X, NT, 2000, 2003, XP), Macintosh personal computers,
PeopleSoft, Microsoft Office, WordPerfect, Netscape, Internet Explorer,
SAS, SPSS, FTP, Telnet, PPP, and Blackboard. The Help Desk may be
reached by telephone at 280-HELP (280-4357), via e-mail at helpdesk@uno.edu,
or in person in Room 1O1R of the Computer Center (CC).
LAN Accounts
All students, faculty, and staff
receive a Local Area Network account for access to computers and software
campus wide.
On-line Learning
Systems
UNO uses Blackboard to create web-assisted learning materials.
More than 600 courses have web enhanced online components used by
UNO students. Blackboard allows instructors to augment in-class
instruction by providing course materials, handouts, and multimedia
presentations from an easy-to-use website. Additionally, Blackboard
has features that accelerate asynchronous class discussions, chat
groups, collaboration, and student and faculty interaction.
Student Computing
Labs
The UNO technology fee provides
students with a rich variety of computer labs for learning.
Two types of facilities exist. Student Open Labs are general
use facilities that are available to any enrolled UNO student on a
drop-in first-come, first-serve basis. Departmental Labs are
restricted facilities dedicated for use by students enrolled in specific
classes.
Statistical
Computing
As a Carnegie Research University, UNO is committed to the process
of discovery. To assist graduate students and researchers with
quantitative analysis, UNO supports SAS, SPSS, and TCP for statistical
computing. The university has a site license for these packages,
and SAS and SPSS are installed on all Student Open Labs managed by
University Computing and Communications.
Mathematical
Computing
To assist students and researchers,
UNO licenses MATLAB and Mathematica. MATLAB integrates mathematical
computing, visualization, and a powerful language to provide a flexible
environment for technical computing. Mathematica is the tool of choice
for scientific research, in engineering analysis and modeling, from
simple calculator operations to large-scale programming and interactive
document preparation. MATLAB and Mathematica are installed on all
Student Open Labs managed by University Computing and Communications.
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