Frequently Asked Questions

• Where are the computer labs on campus?
  
• What are the hours of the UCC computer labs?
  
• Can I install software on the lab computers?
  
• What is the computer use policy at UNO?
  
• When I am finished using the lab computer, what do I do?
  
• Can you help me with a homework problem?
  
• Can you fix my laptop/home computer?
  
• Can I burn CD's in the UCC lab?
  
• Can I buy media at the UCC lab?
  
• Does the UCC have a lost & found?
• Why do I need my picture I.D. when picking up printouts?
• Can I print transparencies on the lab printers?

Where are the computer labs on campus?

See the Computer Lab list and Map for information.

What are the hours of the UCC computer labs?

UCC Lab Hours

Can I install software on the lab computers?

No. Due to security issues and software conflicts, licensing agreements, and limited memory space, students may not install software on the lab computers. See Computer Lab Policies for more information.

What is the computer use policy at UNO?

See Computer Lab Policies for more information.

When I am finished using the lab computer, what do I do?

When you are finished using the computer, you need to log out. The proper way to log out is to click the Start button on the lower left corner of your screen. Then click Shutdown. When the gray box appears, choose "Log-Off yourusername". You may also press Control-Alt-Delete and select the "log-off" button.

Can you help me with a homework problem?

Help Desk consultants cannot assist students with homework problems. They can, however, interpret system messages, address a user's difficulty in getting software to operate properly, and provide expertise in using a feature of an application (e.g., creating a bulleted list in a word processing document or a chart in a spreadsheet) provided that action does not constitute the essence of an assignment. Students must confer with their instructors about difficulties with their course work.

Can you fix my laptop/home computer?

According to UCC policy, Help Desk consultants are not allowed to work on or troubleshoot faculty/staff/student personal computers. No exceptions.

Can I burn CD's in the UCC lab?

Yes, but any copyrighted material cannot be burned. If you need a CD burned, please come to the UCC Help Desk (101-R) and ask for assistance.

Can I buy media at the UCC lab?

No. We are unable to sell media. However, you may purchase media from the Bookstore.

Does the UCC have a lost & found?

The UCC has temporary storage for lost and found items. These items will be turned over to the UNO Police Department at the end of each month.

Why do I need my picture I.D. when picking up printouts?

To ensure that other students do not pick up your work and submit it as their own.

Can I print transparencies on the lab printers?

NO. Transparencies have damaged UCC printers in the past.

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Last Update: September 20, 2007